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STORE POLICY

CUSTOMER CARE

All our products are baked to order,

made from scratch & baked in small batches daily.

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Orders need to be placed at least 48-72 business hours in advance of shipping/pick up date. 

Holiday and Special Orders need to be placed 7 days in advance of shipping /pick up date.

All our cakes, pies, breads and loaves are meant to be consumed within 5 days of delivery.

 

We deliver and ship our goodies, packing them with lots of care

to ensure they stay delicious from our oven to you.

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Local Miami Delivery

Our drivers deliver around the entire Miami-Dade county area.

Delivery charge will be added during checkout.

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Nationwide Shipping

Our treats ship great, and we ship nationwide on Monday, Tuesday, and Wednesday.

Orders need to be placed at least 48-72 business hours in advance of shipping date.

Holiday and Special Orders need to be placed 7 days in advance of shipping date.

Based on the day and time of your order, we will ship on the next available shipping day

to ensure the freshest possible delivery.​

At checkout, you will have the option to choose your shipping via USPS.

 

Shipping fees are non-refundable.

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In-Store Pickup

In-store pickup is available during regular business hours.

Orders need to be placed at least 48-72 in advance of pick up date.

We will notify you when your order is ready.

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Refunds

We bake and package each order special for you and do not offer refunds.

If you are not satisfied with your order, please email us at susi@susilicious.net

and let us know how we can better serve you.

 

Cancelled Orders

If you wish to cancel or make changes to your order, you must do so 24 hours of placing your order.

 

Returns

We do not accept returns.​

 

Allergies

If you have allergies, please call our shop to speak with a member of our team.

 

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WHOLESALE INQUIRIES

For Wholesale inquiries please email us at susi@susilicious.net

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

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